Dealing with trolls online

It’s pretty tough to be on the end of vicious commentary and so often I’m unsure if these people even realize there’s a real human being at the other end. Would they speak to my face like that? (Note this is what I deal with sometimes at work, not personally, thankfully!)

“Many have asked whether the cozy veil of online anonymity mostly encourages well-intentioned truth telling or mostly emboldens people to act like assholes.”

How To Cope With The Shit Trolls Say Behind That Cozy Veil Of Online Anonymity